Qualification
Qualifying the request: asset, exposure, owner, risk
For CISO, CIO, legal and brand roles, the request form works best from a concrete decision record rather than a generic brief. It should name the brand and the domains in scope, the exposure observed, the internal owner, the evidence already held and the cost of leaving it open. With that, dotNice can separate a quick record cleanup from an incident response, a takedown or a monitoring posture — and recommend clearly whether to fix, take down, harden or watch.
The review is most valuable when the buyer can describe the current gap: which domains and subdomains are affected, which registrar or DNS provider is involved, what evidence has been retained, and which internal team approves the next move. A request is qualified when it states the asset, the exposure type and the customer or mail impact at stake. The output is a scoped decision — a recommended move and an owner — not a service catalogue.
The cost of waiting belongs in the same record. A live takeover keeps serving attacker content under the brand, an unauthenticated domain keeps being spoofed in phishing, and a lookalike keeps capturing mistyped traffic — each day hardening the abuse and the cleanup. Quantifying that exposure — affected users, credential or revenue risk, brand and regulatory impact — is what moves a finding from a backlog item to a funded decision with an owner and a deadline.